The business practices and policies that we hold dear to us at Vessels of Insight LLC (the “parent” company for Eli Stewart’s Art) can be summed up pretty easily: Don’t be an unreasonable dick, and we will happily work with you to ensure the best experience possible with our little shop and to reasonably remedy any challenges we may encounter. BUT, I barely have enough spoons to deal with myself when I’m being an asshole, so I certainly won’t waste my energy on trying to help customers who are being assholes.
Our products are a print on demand product, which means that all products are unique and produced only once ordered. This means that returns are not supported if you as the customer ordered a wrong size, color, or simply do not like the product.
However, if there is a problem with your order, please contact us and we will work with to resolve it within 14 days of product delivery.
We value you as a customer and will do everything in our power to help.
Orders and Shipping
Orders are fulfilled through Printiful print on demand services. Orders are usually processed through Printiful within 5 business days, and TYPICALLY take about 2 weeks to arrive from the time your order is placed (though some orders may take 3 weeks or longer). This estimation is based upon our experiences in the US, and may vary when ordering from another country. We do our best to notify you of any delays that we are aware of, and in general like to stay in contact while your order is being fulfilled. If you have questions about your order, just message me through WhatsApp at 517-574-3132 or through Messenger(@elistewartart).
We do NOT sell, share or otherwise do anything with your personal information. We use the standard metrics through Google Analytics to observe website traffic. And our email list is used only for our collaborative email newsletter (Vessels of Insight Newsletter).We currently manage our email list with MailChimp. Our email newsletter can be expected 3-4 times per year. We may follow up by email after your purchase, but if you are receiving multiple correspondences in a short amount of time, please let me know. (Especially if this is occurring during a Mercury Retrograde.)
Terms and Conditions
We reserve the right to terminate any business relationship for any reason. This is a right that will only be exercised in dealing with rudeness, bigotry, or unreasonableness. Deposits made for commissions are non-refundable. Our primary market is currently the United States, and while we welcome international orders, we cannot be held liable for circumstances that occur in the process of getting your order to you that may hinder or prevent your order from arriving.